Process analysis is an approach that helps managers improves the performance of their business activities. It can be a milestone in continuous improvement. Process analysis approach consists of the following steps:
(i) Definition of the scope and the objectives of the study,
(ii) Documentation of the status quo and definition of performance measures,
(iii) Assessment and performance evaluation, and
(iv) Development of recommendations.
Objectives of Process Analysis For many organizations their goals and objectives are fulfilled once they complete the review process and the Process Capture project stops at that point. For others it is important to move beyond the basic process documents and analyze the data collected and documents. In working with many organizations over 20 years, a good strategy with analysis is to look at the process through three angles to analyze and identify areas for change. These are Understanding, Quality and Efficiency. By systematically reviewing the process through each of these steps, a much improved and comprehensive analysis will result.
The objectives of analyzing the process include:
(i) Identify what makes maps difficult to understand and use
(ii) E valuate completeness
(iii) Isolate bottlenecks
(iv) Find redundancies
(v) Examine resources allocation
(vi) Measure process times
(i) Definition of the scope and the objectives of the study,
(ii) Documentation of the status quo and definition of performance measures,
(iii) Assessment and performance evaluation, and
(iv) Development of recommendations.
Objectives of Process Analysis For many organizations their goals and objectives are fulfilled once they complete the review process and the Process Capture project stops at that point. For others it is important to move beyond the basic process documents and analyze the data collected and documents. In working with many organizations over 20 years, a good strategy with analysis is to look at the process through three angles to analyze and identify areas for change. These are Understanding, Quality and Efficiency. By systematically reviewing the process through each of these steps, a much improved and comprehensive analysis will result.
The objectives of analyzing the process include:
(i) Identify what makes maps difficult to understand and use
(ii) E valuate completeness
(iii) Isolate bottlenecks
(iv) Find redundancies
(v) Examine resources allocation
(vi) Measure process times
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